The first step is for the student to attempt to resolve the grievance informally by discussing it with the faculty member. The discussion should take place within a reasonable time of the action of the faculty member with whom the student takes issue. If the matter is not resolved to the student’s satisfaction at this level, the student should discuss the grievance with the faculty member’s department chair within five (5) days of receiving the response from the faculty member. The department chair will meet with the student and, as appropriate, the faculty member, and reach a decision, which will be communicated to the student. Generally, no record will be maintained regarding a grievance resolved informally.
Records related to grievances under this policy will be maintained by the office of the associate dean for academic affairs.
The full policy also is found in the student handbook, The Eagle (.pdf).